Family Support

Our Family Support Officers can offer their time to parents and carers who have specific concerns about their children or who maybe just need a little extra help themselves.

With many years of combined experience working with families and children with additional needs, they offer information and advice in these areas and beyond, including:

  • Providing information, support, and advice to enable parents to have confidence to deal with issues around their child’s education and wellbeing.
  • Support in making a parental application for an Education Health Care Plan Needs Assessment. 
  • Supporting parents who are seeking to obtain a diagnosis for their child or who need help with a referral.
  • Providing (or signposting to) specific training and support so parents have a better understanding of their children’s condition.
  • Supporting parents to apply for disability specific benefits for their children i.e. DLA or PIP.
  • Providing information and support regarding other services that is available in their area.

You can also speak to a Family Support Officer and connect with other parents at one of our regular parent/carer support groups – Space 2 Talk or Drop-In Support Sessions

BOOKABLE 1:1 CLINIC APPOINTMENTS

Parents/carers can book a 30-minute appointment with a Family Support Officer at one of our clinics. Appointments are available in person, via Teams or telephone call.

Monday 12th January
10:00 – 14:30		Virtual Clinic
Appointments available via Teams or telephone call
Tuesday 20th January
10:00 – 14:30		Maidstone Clinic (in person or virtual appointments available)
Howard de Walden Centre, Bluett Street, ME14 2UG
Friday 30th January
10:00 – 14:30		Virtual Clinic
Appointments available via Teams or telephone call
Tuesday 10th February
10:00 – 14:00		East Malling Clinic (in person only)
East Malling Family Hub, Chapman Way, East Malling, ME19 6SD

How to Request Support

To request support, please complete our Parent Request form. Your enquiry will be received once the form is submitted – there’s no need to submit it more than once.

After submitting the form, you will be directed to our clinic booking page, where you can choose a date and time that suits you. If needed, you can reschedule or cancel your appointment using the confirmation email or by contacting us at support@space2beme.org.uk.

If you do not book an appointment, your details will be added to our waiting list, and a Family Support Officer will be in touch. Please allow up to 4 weeks for contact.

Please note: We no longer accept professional referrals. This form should be completed by families seeking support.

If you need help completing the online form, please call the office on 01622 764566 and someone will get back to you – or email us at support@space2beme.org.uk

COMPLETE PARENT REQUEST FORM